For ministries, agencies & municipalities

Official records. Verifiable wherever they are used.

A licence is checked by another agency. A permit reaches an inspector in a field with no signal. A record is read by an AI assistant that has never heard of your portal. Each one should carry proof it was issued under authority — so the recipient checks the record instead of trusting whoever forwarded it.

Illustrative official record linked to its application, authority and supporting evidence.

A digital service continues beyond its portal.

A licence may be checked by another agency. A permit may reach an inspector in the field. A record may be consumed by an AI assistant. The evidence of the issuing authority and the decision needs to accompany that record.

Rootz adds message security and verification to the selected service. The public authority continues to define eligibility, approval powers, appeal routes and the official system of record.

Designed around the agency’s authority

01

Official authority remains local

Map the legally established agency and its delegations to the signing and verification policy. An infrastructure provider does not become the issuer.

02

Records under the government’s control

Agree custody of keys, hosting jurisdiction, retention and recovery. Public evidence can use commitments; personal records do not need to be published on a public chain.

03

A service people can access

Include assisted channels, local languages, accessible interfaces and recovery for citizens without a smartphone. The application partner supplies the citizen experience.

04

Current status has its own evidence

Issuance, suspension, amendment and revocation are different events. Verification must evaluate the relevant status source and its freshness.

05

Continuity across suppliers

Preserve the message profile, verification material and historical evidence needed to check records after a platform change. Include an export and recovery exercise in the deployment.

A practical fit for African digital-government programs

The African Union’s data policy and AI strategy connect national data governance, quality data and digital infrastructure. The World Bank’s GovTech program emphasizes effective services and citizen engagement.

The implementation must reflect the country and the service: its official authority model, data rules, languages, connectivity and existing registries. These pages are solution designs for discussion, not claims of government deployments.

One service. One accountable delivery plan.

Begin with a licence renewal or a permit referral. Connect the existing application and the required source systems. Agree the approval rules, evidence profile and tests before expanding.

Download the government brief

Bring your service owner and integration team.

We will map the first workflow with the agency, Microlink or your delivery partner, and the hosting operator.

Plan a government workshop